📧 Email Support
support@textvault.app
Response Time: We typically respond within 24 hours
What We Can Help With
- Chrome extension installation issues
- Account setup and authentication problems
- Subscription and billing questions
- Feature requests and feedback
- Technical support and troubleshooting
- Plan upgrades and downgrades
Before Contacting Support
Please check our pricing page for subscription information or try these common solutions:
- Refresh the extension by disabling and re-enabling it
- Clear your browser cache and cookies
- Make sure you're logged in to your account
- Check if you've reached your daily usage limit
When Emailing Us
To help us assist you faster, please include:
- Your email address associated with the account
- Description of the issue you're experiencing
- Steps you've already tried to resolve it
- Browser version and operating system
- Screenshots if applicable